Your own bilingual personal virtual assistant.

Competent, bilingual, virtual assistants immediately available in Tokyo.

Your To Do list will never be the same again.

Your time is valuable.

You know the best person to get your tasks done is YOU. However, your time is limited. Identifying the tasks that you can outsource can dramatically improve your productivity.

We help you get it back.

Our competent bilingual assistants will take care of your tasks quickly and efficiently. It’s your own bilingual personal assistant, at a fraction of the price.


What can your assistant do?

Our competent bilingual assistants will take care of a variety of tasks, quickly and efficiently.

Personal Tasks

Event Planning

We will help you with hectic event planning for work or personal occasion.

  • Find an appropriate venue.
  • Preparing guest list.
  • Send invitations to guests.
  • Find best vendors for food, decoration, etc
  • Event marketing.

Social Media

While Social media presence plays important role, it can be time-consuming and repetitive task. We will help you focus on works that only you can do.

  • Write a post in Japanese or English.
  • Manage posting schedules.
  • Research on social media contents.

Restaurant Booking

We will provide you a list of best restaurant options with specific conditions.

  • “Can you make a booking at a restaurant with good vegetarian options near Shinjuku with four terrace seats at 7:30pm next Tuesday?”

Travel Booking

In post-COVID world, we will have to be more careful about local health information and regulation before arrival. We can do necessary research for you.

  • Flight bookings.
  • Research best travel routes.
  • Research visa requirements.
  • Travel insurance.
  • Research local information of the destination.

Business & Accounting Tasks

Basic Bookkeeping

Bookkeeping needs to be done, but it can be time-consuming and draining. Your virtual assistant can take care of tasks that you don't enjoy.

  • Ensuring your bills are paid on time.
  • Preparing and mailing invoices to customers.
  • Payment reminders to your clients, etc.

Business Research

We will do through research both in Japanese and English for information you need around:

  • Grants.
  • Government loans.
  • Market research.
  • A good accountant/lawyer.
  • Office insurance.

Vendor Research & Communication

Your virtual assistant will find the best vendor for your needs and handle communications for you.

  • Bilingual dentists.
  • International schools.
  • House cleaning services.
  • Babysitters
  • Yoga classes & more.

Data Entry

Your assistant can take care of all your Data Entry needs.

  • Checking data for accuracy.
  • Maintaining records of activities and tasks.
  • Presenting data in required formats.
  • Preparing, compiling, and sorting out data for entry.

Business & Accounting Tasks

Document Translation

From a quick translation on short texts to a translation of big article, we will help you jump right over Japan’s cultural and language barrier.

  • Websites
  • Articles
  • Emails
  • Contracts
  • Invoices, etc...

Live Translation Support

We can help you with third-way calls.

  • Inquiry calls to Japanese companies.
  • Inquiry calls to your bank, city office, post office, etc...
  • Phone calls with a Japanese client.

Ready to get started?

We offer a 30 day money-back guarantee.

View Pricing

Why Choose Us?

Quality Guarantee

Work with the top 3%. We have strict 5 step screening processes and only 3% of our candidates become MailMate Assistants.

Get started today

Our assistants are ready to start working with you today. No waiting around for interviews and letters of acceptance. We’ve done the vetting for you.

2 Hour Response Times

Your virtual assistant will respond in 2 hours with the completed task or an estimated time of completion.

Happy Customers

Don’t just take our word for it...

It is unusual to be able to find a bi-lingual secretary with special background with clinic work experience.

The assistant is very proactive and eager to take on tasks very quickly. I highly recommend the service!

CEO, Pharmaceutical Industry

Your service exceeded our expectations for a virtual assistant in every way. The fact she is ‘virtual’ had zero impact on her ability to provide timely, creative and effective support. Overall, the experience has been fantastic and it’s great to know we have such a capable, professional and personable assistant standing by to support us as we grow our business here in Japan.

CEO, Staffing & Recruitment Agency

Bring Mail & Assistant together

Hand over tasks from your Mail to our Assistant. Pay your bills in one click. Translate everything. Get personal & business tasks taken care of.