Simple, pay-as-you-go pricing.
The most cost-effective way to gain a 30% improvement in your quality of life in Japan.What's included
- 3 hours of tasks
- Turnaround in 2 days
- 1 access account
Perfect for side projects, independent businesses, and consultants on the run.What's included
- 5 hours of tasks
- Turnaround end of next day
- 2 access accounts
The on-demand support team. All your executive and light corporate needs covered.What's included
- 10 hours of tasks
- Turnaround same day
- 3 access accounts
The easiest way to create or grow a business. Competent, productive, bilingual staff immediately available.What's included
- 25 hours of tasks
- Turnaround in 2 hours
- 5 access accounts
Treat your employees to the full white-glove, VIP service. Anything you need, handled professionally by our team.What's included
- 65 hours of tasks
- Turnaround in 15 minutes
- 15 access accounts
- Dedicated account contact
- Pay bills on your behalf
- On-demand translation/interpretation
- Add-on hours available
- Register your company address
- Custom NDA
Features that work the way you do
Pay bills on your behalf
Your assistant can take care of your bills for you.
Processing fee: 500 + 3% of the amount
With your permission, we can use your credit card to order or pay for things on your behalf.
Get your documents translated from Japanese to English, on demand.
Add-on hours always available
Busy month? We've got you covered. Once you've signed up to a plan, you can easily add more hours.
We communicate where you do
Communicate with your assistant in the format you’re most comfortable. Text, iMessage, email, Slack, etc. You choose.
Data security & privacy
We take your data and privacy extremely seriously. All TokyoMate staff and virtual assistants sign confidentiality agreements.Business
Full feature list comparison
|Personal||Executive||Business Basic||Business||Business Premium|
|Assistant Hours Included||3||5||10||25||65|
|Add-on Hours Available|
|Task Turnaround||Two Business Days||End of Next Business Day||Same Day||2 Hours||15 Minutes|
|Simultaneous Bilingual Interpretation|
|Pay Bills on Demand|
|Just Charge Me|
|Register Company Address|
|Virtual Reception Service||¥30,000||¥30,000||¥30,000||¥30,000||¥30,000|
|In-Person Support in Tokyo|
Why Choose Us?
Work with the top 3%. We have strict 5 step screening processes and only 3% of our candidates become MailMate Assistants.
Get Started Today
Our assistants are ready to start working with you today. No waiting around for interviews and letters of acceptance. We’ve done the vetting for you.
2-Hour Response Times
Your virtual assistant will respond in 2 hours with the completed task or an estimated time of completion.
Don’t just take our word for it
It is unusual to find a bilingual secretary with a background and experience in clinic work.
The assistant is very proactive and eager to take on tasks quickly. I highly recommend this service!
Your service exceeded our expectations for a virtual assistant in every way. The fact that she is ‘virtual’ had zero impact on her ability to provide timely, creative, and effective support. Overall, the experience has been fantastic and it’s great to know we have such a capable, professional, and personable assistant standing by to support us as we grow our business here in Japan.
Get 20% off a combined Assistant & Mail package
If you'd like to combine our packages, we'll set you up with a discounted price.