Assistant Pricing

Simple, pay-as-you-go pricing.

For Individuals
Personal ¥15,000p/mo
30-day money-back guarantee

The most cost-effective way to gain a 30% improvement in your quality of life in Japan.

What's included
  • 3 hours of tasks
  • Turnaround in 2 days
  • 1 access account
Executive ¥24,000p/mo
30-day money-back guarantee

Perfect for side projects, independent businesses, and consultants on the run.

What's included
  • 5 hours of tasks
  • Turnaround end of next day
  • 2 access accounts
For Businesses
Business ¥110,000p/mo
30-day money-back guarantee

The easiest way to create or grow a business. Competent, productive, bilingual staff immediately available.

What's included
  • 25 hours of tasks
  • Turnaround in 2 hours
  • 5 access accounts
Business Premium ¥275,000p/mo
30-day money-back guarantee

Treat your employees to the full white-glove, VIP service. Anything you need, handled professionally by our team.

What's included
  • 65 hours of tasks
  • Turnaround in 15 minutes
  • 15 access accounts
  • Dedicated account contact
All plans include:
  • Pay bills on your behalf
  • Auto-pay
  • On-demand translation/interpretation
  • Add-on hours available
All Business plans include:
  • Register your company address
  • Custom NDA

Features that work the way you do

Pay bills on your behalf

Your assistant can take care of your bills for you.

Processing fee for bills below ¥50,000 is ¥500 + 3% of the amount, for bills above ¥50,000 is 4% of the amount


With your permission, we can use your credit card to order or pay for things on your behalf.

On-demand translation

Get your documents translated from Japanese to English, on demand.

Add-on hours always available

Busy month? We've got you covered. Once you've signed up to a plan, you can easily add more hours.

We communicate where you do

Communicate with your assistant in the format you’re most comfortable. Text, iMessage, email, Slack, etc. You choose.

Data security & privacy

We take your data and privacy extremely seriously. All TokyoMate staff and virtual assistants sign confidentiality agreements.


Full feature list comparison

Personal Executive Business Basic Business Business Premium
¥15,000 ¥24,000 ¥46,000 ¥110,000 ¥275,000
Assistant Hours Included 3 5 10 25 65
Add-on Hours Available
User Accounts 1 2 3 5 15
Task Turnaround Two Business Days End of Next Business Day Same Day 2 Hours 15 Minutes
Simultaneous Bilingual Interpretation
Pay Bills on Demand
Just Charge Me
For Businesses
Register Company Address
Custom NDA
Dedicated Contact
Add Ons
Virtual Reception Service ¥30,000 ¥30,000 ¥30,000 ¥30,000 ¥30,000
In-Person Support in Tokyo

How To Get Started

Quick Discovery Call

Tell us the specifics of your needs and requirements. We will let you know the estimated time for you to start working with your assistant.

Sign Up To TokyoMate

Once your assistant is ready, you can sign up to a TokyoMate plan! TokyoMate accepts all major credit cards. Payments are processed with Stripe.

Onboarding Phone Call

Have an onboarding call with your assistant, clarify upcoming tasks and ask questions. Up to 30 min. of complimentary time to facilitate a great start.


Happy Customers

Don’t just take our word for it

It is unusual to find a bilingual secretary with a background and experience in clinic work.

The assistant is very proactive and eager to take on tasks quickly. I highly recommend this service!

CEO, Pharmaceutical Industry

Your service exceeded our expectations for a virtual assistant in every way. The fact that she is ‘virtual’ had zero impact on her ability to provide timely, creative, and effective support. Overall, the experience has been fantastic and it’s great to know we have such a capable, professional, and personable assistant standing by to support us as we grow our business here in Japan.

CEO, Staffing & Recruitment Agency

Get 20% off a combined Assistant & Mail package

If you'd like to combine our packages, we'll set you up with a discounted price.