Assistant Pricing
Simple, pay-as-you-go pricing.
The most cost-effective way to gain a 30% improvement in your quality of life in Japan.
What's included- 3 hours of tasks
- 1 access account
- Personal tasks
Designed for busy individuals needing some extra help.
What's included- 5 hours of tasks
- 1 access account
- Personal tasks
The on-demand support team. All your executive and light corporate needs covered.
What's included- 8 hours of tasks
- 3 access accounts
- Business & personal tasks
- Dedicated Assistant
The easiest way to create or grow a business. Competent, productive, bilingual staff immediately available.
What's included- 15 hours of tasks
- 5 access accounts
- Business & personal tasks
- Dedicated Assistant
Treat your employees to the full white-glove, VIP service. Anything you need, handled professionally by our team.
What's included- 30 hours of tasks
- 5 access accounts
- Business & personal tasks
- Dedicated Assistant
- Pay bills on your behalf
- Auto-pay
- On-demand translation/interpretation
- Add-on hours available
Features that work the way you do
Pay bills on your behalf
Your assistant can take care of your bills for you.
Processing fee for bills below ¥50,000 is ¥500 + 3% of the amount, for bills above ¥50,000 is 4% of the amount
Auto-pay
With your permission, we can use your credit card to order or pay for things on your behalf.
On-demand translation
Get your documents translated from Japanese to English, on demand.
Quick Response
First response within 2~3 hours of your message, with an ETA for task completion. If it ends up taking more time, the VA will keep in touch to update on any changes to the ETA.
We communicate where you do
Communicate with your assistant in the format you’re most comfortable. Text, iMessage, email, Slack, etc. You choose.
Data security & privacy
We take your data and privacy extremely seriously. All TokyoMate staff and virtual assistants sign confidentiality agreements.
BusinessFull feature list comparison
| Starter | Executive | Entrepreneur | Team | Business | Enterprise | |
|---|---|---|---|---|---|---|
| ¥12,000 | ¥20,000 | ¥30,000 | ¥48,000 | ¥90,000 | ¥180,000 | |
| Essentials | ||||||
| Assistant Hours Included | 3 | 5 | 5 | 8 | 15 | 30 |
| Add-on Hours Available | 2 | 3 | 3 | 7 | 15 | 30 |
| Simultaneous Bilingual Interpretation | ||||||
| Dedicated Assistant | ||||||
| Tasks | ||||||
| Personal Tasks | ||||||
| Business Tasks | ||||||
| Access Accounts | 1 | 1 | 1 | 3 | 5 | 5 |
| Task Priorization | ||||||
| Bills | ||||||
| Pay Bills on Demand | ||||||
| Just Charge Me | ||||||
| Communication | ||||||
| TokyoMate Dashboard | ||||||
| Chat Apps | ||||||
| Phone | ||||||
| For Businesses | ||||||
| Register Company Address | ||||||
| Custom NDA | ||||||
| Add Ons | ||||||
| Virtual Reception Service | ¥30,000 | ¥30,000 | ¥30,000 | ¥30,000 | ||
| In-Person Support in Tokyo | ||||||
How To Get Started
Quick Discovery Call
Tell us the specifics of your needs and requirements. We will let you know the estimated time for you to start working with your assistant.
Sign Up To TokyoMate
Once your assistant is ready, you can sign up to a TokyoMate plan! TokyoMate accepts all major credit cards. Payments are processed with Stripe.
Onboarding Phone Call
Have an onboarding call with your assistant, clarify upcoming tasks and ask questions. Up to 30 min. of complimentary time to facilitate a great start.
Happy Customers
Don’t just take our word for it
It is unusual to find a bilingual secretary with a background and experience in clinic work.
The assistant is very proactive and eager to take on tasks quickly. I highly recommend this service!
Your service exceeded our expectations for a virtual assistant in every way. The fact that she is ‘virtual’ had zero impact on her ability to provide timely, creative, and effective support. Overall, the experience has been fantastic and it’s great to know we have such a capable, professional, and personable assistant standing by to support us as we grow our business here in Japan.